Frequently Asked Questions
What kinds of documents can I send?
We primarily review IEPs, speech-language evaluations, eligibility reports, and related school-based educational documents. If you are unsure whether your document is within scope, you are welcome to contact us before booking.
Is this legal advice?
No. Understand My Child provides educational and informational services only. This service does not provide legal advice, advocacy representation, therapy, diagnosis, or treatment recommendations.
Will you attend my child’s school meeting?
No. At this time, services are limited to document review, explanation, and parent preparation. We do not attend school meetings as a representative or advocate.
What will I receive?
Depending on the service selected, you may receive a plain-language written summary, highlighted key points, explanations of common terms, and a Q&A or prep call.
What if I am not sure which service I need?
You can contact us before booking, and we can help you determine which service best fits your document and support needs.
Is my information kept private?
Yes. Documents are stored securely, used only for the purpose of providing the selected service, and are not shared with third parties. Files are deleted within 30 days of service completion, unless otherwise requested in writing.
Can you tell me if my child qualifies for services?
No. We do not determine or predict eligibility outcomes. Eligibility decisions are made by the appropriate school team and licensed professionals.
Who provides the service?
Services are provided by trained graduate students with academic backgrounds in speech-language pathology, psychology, and related medical and educational fields. All services are educational and informational in nature and do not involve licensed clinical practice, diagnosis, treatment, advocacy, or legal advice.